Privacy Policy
This Privacy Policy describes how Luminosity Film Academy ("we," "us," or "our") collects, uses, and shares information about you when you use our website (the "Site") and our services. Luminosity Film Academy is committed to protecting your privacy. Located in the heart of Los Angeles, CA, we understand the importance of maintaining the confidentiality of your personal information.
1. Data Collection
1.1 Information You Provide
We collect information you provide directly to us. For example, we collect information when you:
- Create an account
- Enroll in a course
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in surveys or promotions
The types of information we may collect include your name, email address, postal address, phone number, payment information, demographic information, and any other information you choose to provide.
1.2 Information We Collect Automatically
When you access or use our Site, we automatically collect certain information, including:
- Log Information: We log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the referring link through which you accessed the Site.
- Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about you and your browsing activity on our Site. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits. Web beacons are electronic images that may be used in our Site or emails and help deliver cookies, count visits, and understand usage.
2. Data Usage
2.1 How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Site and services
- Personalize your experience on our Site
- Process transactions and send you related information, including confirmations and invoices
- Send you technical notices, updates, security alerts, and support and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our Site
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with applicable laws and regulations
2.2 Sharing Your Information
We may share your information with third parties in the following circumstances:
- With your consent: We may share information with third parties when we have your consent to do so.
- Service Providers: We may share information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Compliance: We may disclose information to comply with applicable laws, regulations, legal process, or governmental requests.
- Protection of Rights: We may disclose information if we believe it is necessary to protect the rights, property, or safety of Luminosity Film Academy, our users, or others.
3. Security
3.1 Data Security Measures
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:
- Using encryption to protect sensitive information transmitted online
- Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems
- Regularly monitoring our systems for security vulnerabilities
- Training our employees on data security best practices
3.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4. Your Choices
4.1 Account Information
You may update, correct, or delete your account information at any time by logging into your account and modifying your profile. If you wish to delete your account entirely, please contact us at [email protected].
4.2 Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
4.3 Promotional Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us at [email protected]. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
5. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our Site and updating the "Last Updated" date above. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Privacy Officer
Luminosity Film Academy
6363 Sunset Boulevard, Suite 500
Los Angeles, CA 90028
Email: [email protected]
Phone: (310) 555-0100